Frequently Asked Questions

Where can I buy Birdnip products?

Currently we only sell Birdnip products on our website here at www.birdnip.com

How much is shipping?

Shipping is always 100% Free!

What is your return / refund policy?

We strive to make the best possible product at the highest quality. If for any reason you are not satisfied with your product, please contact hel[email protected] within 30 days of receiving your product. For fastest resolution, please include the following information:

  • Full Name used for Order
  • Order Number
  • Issue with Product
Can I purchase as a gift?

Currently we do not offer gift purchases, but you can always order for yourself and gift to friends and family.

How can I cancel or change my subscription?

To manage your subscription, please login here: My Account

How can I track my order?

To view or track an order click here: Order Status. To view or manage your orders or subscription, please login here: My Account.

What forms of payment are accepted?

All major credit cards are accepted.